Disappearing open trades

[brodier]

Hello,

I am running a demo account to test some new ideas and about half of my open trades have vanished even though the totals at the bottom are correct. I wonder if you can assist? Account ref is ******

Thanks

[AshishIG]

17 hours ago, brodier said:

Hello,

I am running a demo account to test some new ideas and about half of my open trades have vanished even though the totals at the bottom are correct. I wonder if you can assist? Account ref is ******

Thanks

Hi @brodier,

There is currently an ongoing issue affecting demo accounts where trades are not appearing in the positions tab. This is the reason why you are unable to see a few active positions. The matter is expected to be resolved by this weekend. We apologize for any inconvenience caused.

Thank you,
AshishIG

[brodier]

7 hours ago, AshishIG said:

Hi @brodier,

There is currently an ongoing issue affecting demo accounts where trades are not appearing in the positions tab. This is the reason why you are unable to see a few active positions. The matter is expected to be resolved by this weekend. We apologize for any inconvenience caused.

Thank you,
AshishIG

Thank you very much.