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Problem with adding guaranteed stops to an existing position on a Professional Account
Asked by
thesarayiahpost,
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10/06/21 10:53
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By Captainsaudi · Posted
Is obvious that Binance and Bybit have larger merchants that can handle huge transactions but is good that other exchanges like Bitget are giving small traders a foot in this industry. -
It's a project worth looking into atm cos of some salient fundamental features. Already DCAing at the largest copy trading platform. -
Granted the chart literally has the best exchanges in the industry, but the highlighted qualities of your preferred exchange is one reason why investors need not rely on the chart ranking to choose an exchange. Binance and Bybit, for instance, may be enjoying good traffic for their strong P2P feature but may lack some of the strengths you mentioned.
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Question
thesarayiahpost
Hi
This problem started on Friday. I have reported it to my account handler, but there has been no resolution. This problem only applies when adding a guaranteed stop to an existing position which locks in a profit - not when opening a position with a guaranteed stop, which seems to be working properly.
The problem is that instead of returning margin, it is deducting margin.
Eg. I am short at 15141 on the US Tech. I tried to place a guaranteed stop in below this level (say 15130) and it should return £32 in margin as it says. But instead, it is deducting the margin and allows you to go on margin call. So for example, say I had £10 available, when placing the guaranteed stop, locking in a profit it puts me at -ve £22 (ie on margin call), which is clearly incorrect.
This seems to be happening on all instruments.
Please can you rectify this with urgency.
Thank you
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