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Heiken Ashi candles daily chart


stephenstown20

Question

hello 

I looked at the daily Heiken Ashi candle for SPX today 15th November 

the hourly HA candles looked accurate 

the daily  candle showed an opening value that the market never reached throughout the day -therefore it is inaccurate 

I switched to standard candles for the daily and this reflected the opening level correctly 

Q any ideas why the charting software is display  daily opening values for levels that were never reached ?

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9 hours ago, stephenstown20 said:

hello 

I looked at the daily Heiken Ashi candle for SPX today 15th November 

the hourly HA candles looked accurate 

the daily  candle showed an opening value that the market never reached throughout the day -therefore it is inaccurate 

I switched to standard candles for the daily and this reflected the opening level correctly 

Q any ideas why the charting software is display  daily opening values for levels that were never reached ?

Hi @stephenstown20,

Thank you for your post. Kindly send us the details and the applicable screenshots to helpdesk.en@ig.com so that we can be able to raise a ticket with the technical team.

Thanks,

KoketsoIG

Please rate us on Trustpilot: IG Trustpilot 

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