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Overnight financing not updating on Demo account


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Overnight financing is not correctly updating as I would expect on the 2 trades I have open currently, should be receiving a credit each day on both positions? I’ve not received anything on the trades for Monday? Am I missing something here or is there an issue with updates on the demo account?

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54 minutes ago, ManMath said:

Overnight financing is not correctly updating as I would expect on the 2 trades I have open currently, should be receiving a credit each day on both positions? I’ve not received anything on the trades for Monday? Am I missing something here or is there an issue with updates on the demo account?

Hi @ManMath,

Welcome to the IG community!

I wanted to let you know that our technical team is aware of the issue affecting demo accounts. They are currently investigating the problem, but we don't have an estimated time for when it will be resolved. I apologize for any inconvenience this may be causing you.

Thanks,

KoketsoIG

- KoketsoIG

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  • 1 month later...
8 minutes ago, ManMath said:

Overnight Funding has stopped updating again on demo accounts I've had no overnight Funding applied this week Monday 15/01/24 or Tuesday 16/01/24. When will the issue be corrected?

Dear @ManMath,

Hello! I'm sorry to hear that you're experiencing an issue with your demo account. To get this resolved, please reach out to our helpdesk at helpdesk.uk@ig.com. They will be able to assist you further and raise a ticket on your behalf. Thank you!

Thanks,

KoketsoIG

- KoketsoIG

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