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Funding my account, bank transfer


Briantham

Question

Hi - I have a new account on IG, it has been over a week since I submitted my initial fund transfer from DBS bank in Singapore, to IG's Stanchart account in Singapore.

Can I ask how long does it usually take for the transfer (website states 4 working days)?  

I have sent numerous emails with proof of payment to IG's helpdesk with no response.

I would appreciate a response direct to my email or over this forum.

Thanks.

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On 20/01/2024 at 00:36, Briantham said:

 

Hi - I have a new account on IG, it has been over a week since I submitted my initial fund transfer from DBS bank in Singapore, to IG's Stanchart account in Singapore.

Can I ask how long does it usually take for the transfer (website states 4 working days)?  

I have sent numerous emails with proof of payment to IG's helpdesk with no response.

I would appreciate a response direct to my email or over this forum.

Thanks.

Dear @Briantham,

Thank you for your post.

Apologies for the inconvenience caused to you.

I have sent you a DM, please have a look and respond at your earliest convenience.

Thanks,

KoketsoIG

- KoketsoIG

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