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'Currently restricted from opening any new positions on the account'


Iguser

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Hi there IG team,

 

I am currently restricted from opening any new positions on my account. I have self identified where the problems might be and announced this via email. There were other users on this community having one of the issues I have identified : funds being mixed with other people funds on the bank account which needed clarification. After they provided the requested documents, the account was restored.

 

Could you please take a look at the account and let me know via email what documents might be needed ? 

 

 

Thanks,

Wish you best

SmartSelect_20240527_005948_IG Trading.jpg

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On 27/05/2024 at 01:01, Iguser said:

Hi there IG team,

 

I am currently restricted from opening any new positions on my account. I have self identified where the problems might be and announced this via email. There were other users on this community having one of the issues I have identified : funds being mixed with other people funds on the bank account which needed clarification. After they provided the requested documents, the account was restored.

 

Could you please take a look at the account and let me know via email what documents might be needed ? 

 

 

Thanks,

Wish you best

SmartSelect_20240527_005948_IG Trading.jpg

Dear @Iguser,

Thank you for reaching out. Kindly have a look at your mailbox for further details.

All the best,

KoketsoIG

Please rate us on Trustpilot: IG Trustpilot 

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