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MT4 can not close trade when logging in through the web platform

Guest lionheart


Guest lionheart

Please could some one explain why there is access to an MT4 platform when you log on to the web account but you can not  close or open trades or is there something wrong with my computer?


I tried to close a bad trade the other day by logging in through the IG website into MT4 I was not allowed to close the trade and resulted in my account being margined


"Your order was rejected!!!!"

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