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Move 2FA to new mobile


bigbrobrody

Question

Hi,

 

I have just got a new mobile phone and will be migrating from the old one in the next few days. I have two factor authentication working with the IG Authentication app on the old phone. As such when I go to settings under my account, the two-factor authentication section just tells me how to disable 2FA. How do I set up the IG Authentication app on the new phone (i.e. move from the old to the new phone)?

 

Regards,

Ben.

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1 answer to this question

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Guest WillA

Hi  you would need to call or email us to deactivate it and then download the  Authentication app on new phone and reactivate 2FA.

 

Cheers,

 

Will

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