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Indicator alerts not working


Guest JezPips

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Guest JezPips

Indicator alerts are not working on the web platform or mobile (Android and iOS). Any idea when this is going to be attended to?

 

Thanks.

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Guest Lofty1972

I don't know if this is the same thing but I can't get any Push notifications on orders triggering etc. on IOS mobile app. All settings are ticked correctly...just nothing...

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Guest JezPips

No , it's not exactly the same as what you are experiencing. I had an issue with iOS as well, but that was resolved in a version update. If you search through previous threads, you will see the solution for this.

 

I am getting no indicator alerts on any device: web, iOS or Android. I get position opneing, editing and closing alerts on all platforms though. I mailed the help desk and received a canned response that they are aware of the issue blah blah. I don't know what has happened but the incidinces of technical issues seems to be on the rise. I have opened demo accounts with other brokers and will be moving away from IG after a number of years with them.

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