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using the web based system i try to load a chart but get a blank chart loading.  installed flash player but still not success.  any help would be appreciated.  thanks

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@rhia,

I was getting this yesterday morning or when there are high levels of volatility in the markets. IG's UK Spread Betting platform is struggling to load up any charts properly. 

Try when the markets are less volatile and see if you still have the same problem. 

Are you have having problems loading charts for all assets or a specific asset?

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Guest rhia

thanks for reply.  have not used my account for a while. charts not loading for all asset classes. perhaps a reinstall though not quite sure how to go about it. regards

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