Transferring to IG International process

[Rubyred]

Hello IG Australia, 

I have live account with IG Australia and I already agreed (clicked) to transfer into IG International for about a week ago. but until now, I still don't receive  and confirmation, and link to transfer still appear on my ig dashboard. I need to know my status account and when I can trade in IG international. 

 

second, why live chat is not available anymore? I also already email the help desk regarding my above question, but no one reply to me. 

Please inform me if everything is still going normal. I want to trade on IG International as advised.

thank you. 

 

Ruby 

   

 

[Rubyred]

hi there, why there is no one answer this ? who have I need to talk with , if live chat is not available ? i am about to add my account balance , but now i am worry because no one respond my question, either from here or by email.. 

 help advice. thank you

[Guest OscarK]

Hi Ruby, I also transferred to IG International account last month.   I received an email regarding transferring money to Bermuda which is via HSBC Hong Kong.