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Account Activation problems

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Hello,

I am based in the UK and I have created an account 3 weeks ago. I have uploaded my passeport and a utility bill, both have been accepted. However IG is still asking me to activate my account but everything shows accepted each time I click on “activate”.

I tried to call several time but my call is never picked up, I send several e-mail but no answer.

Is someone experiencing the same issue ?

Best,

Alex

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3 answers to this question

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I opened an account but wish I hadn't. Support is terrible no replies to emails and no answer from phone. My advice go elsewhere.

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Hello Sacky,

Thank you for your feedback ! Indeed i think it is unfortunately the best solution...

Best,

Alex

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