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Correcting bad chart data

phoenix

By phoenix,
in Feedback and Suggestions

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phoenix Occasional Contributor

phoenix

Posted
Posted

Hi - I could not find a thread on this issue. Is there any quick mechanism for clients to inform you of bad/erroneous chart prices ? There are so many of them on the platform. It wreaks havoc with any technical analysis especially moving averages as you can well imagine and makes it useless. Leading to less trading.  It ranges from from simply a bad price to consolidation/share splits not being accounted for. Would it be useful to create a sticky thread or email button on your platform so that we can instantly inform you of anything like this ? The correction should easy to put right in a matter of days I suspect.

For eg. I'll kick it off with

Rightmove.

It underwent a share split of 10:1 on 31 Aug 2018 but thereafter chart data prior to this  date has not been adjusted to reflect this.

Thanks

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