Jump to content
  • 0

error.security.client-suspended


Steveonline

Question

I forgot my IG account password yesterday, blocked the account, but seemed easily fixed, they emailed me a reset password link, I changed password and thought issue solved. Today however my access to my demo account API is blocked with the message

error.security.client-suspended

I have tried setting a new API password for my demo account, doesn't help. I've tried setting up a new API key for my demo account, also doesn't help. Is there some other way to unblock my demo account API access?

Link to comment

2 answers to this question

Recommended Posts

  • 0
13 hours ago, doart3 said:

Were you able to overcome this?Did you overcome this issue?

Thanks for your message. I had to go to IG support in the end, there is no way to unlock or reset a demo account password by self service like you can a live account, but yes IG unlocked the account for me and I was able to get back to development. Would be great in future if they can introduce a 'reset password' function for demo accounts also, to allow self service and take strain off their customer support.

  • Like 1
Link to comment

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • General Statistics

    • Total Topics
      15,692
    • Total Posts
      75,091
    • Total Members
      63,102
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    kazan3000
    Joined 30/07/21 13:46
  • Posts

    • An interesting point of view of the dad's FAANG https://www.thestreet.com/jim-cramer/morning-bell-with-jim-cramer-dont-short-amazon 
    • Hi @Guest ugt, what timeframes are you using when you apply the 14MA and 8MA ? Your feedback will be greatly appreciated. Thanks MongiIG
    • ''74% of 882 people infected with CV in a US outbreak were fully immunised. Most were symptomatic & 7 hospitalised. CDC mask decision followed stunning findings from Cape Cod beach outbreak - ABC News (go.com)   If the vaccines are causing ADE you would expect the vaxxed to be MORE susceptible to infection and suffer MORE SEVERE symptoms. CDC not mentioning the possibility of ADE at all. (Reminder that the CDC a couple of months ago cut the PCR threshold cycles of test results they would accept from 40 to 28 so cutting out all the false positives.)   Meanwhile in the UK; @PoliticsForAlI 1h | BREAKING: The Government has this week signed off major vaccine passport contracts that could last until 2023.   But; Dr Anthony Hinton @TonyHinton2016 17h GOOD NEWS: Compulsory workplace vaccination rules cannot apply to vegans telegraph.co.uk/business/2021/… Who self identifies as a vegan?   .
×
×
  • Create New...