[All charts frozen]

1 hour ago, fred11 said:

Their contact number is dead 0800 195 3100 option 1 if you are an account holder. then the line goes dead

Yes, kept happening to me ever and over. Very frustrating. I thought the firm had gone bust or something. Couldn't get hold of RM either for a long while. There should be a record message or something to reassure clients as much as possible. Very worrying when you are blind to your positions and there's nothing you can do.

[IG Status]

45 minutes ago, Caseynotes said:

Current platform issues;

Issues closing positions

Update - We're continuing to investigate this issue, please call only if you need to deal.
Sep 5, 12:00 UTC

Update - We're continuing to investigate this issue, please call only if you need to deal.
Sep 5, 11:53 UTC

Investigating - Some clients are experiencing issues closing positions via our platforms. Please call if you need to deal: 0207 896 0000.
Sep 5, 11:33 UTC

https://status.ig.com/?REF=TS&SM=TW&CHID=9

 

 

Main switch board number just goes dead when you press1 for existing client. Press 2 for new clients and it rings a few times before going dead. Very poor.