[Can't create API key - "Key name already used. You have already used this name for another key"]

@OfentseIG  I have emailed and asked 👍

Cheers

[Can't create API key - "Key name already used. You have already used this name for another key"]

Hi,

Just joined, my account is approved, demo account setup, but I can't create an API key for live nor demo accounts, no matter what I try I get the same error message

"Key name already used. You have already used this name for another key"

I've tried several different browsers on my mac(Safari, Chrome, Firefox) and a fresh install of Opera that I've never used before so no caching issues,  I've tried 2 browsers on my mobile, I've tried my Windows work laptop and I always get the same error message, even though I have no API keys setup. I've tried changing the name, nothing seems to work. VPNs turned off

For techheads, on Mac Firefox I get a "400 Bad Request"

with a request of

acceptsTermsConditions	true
apiKeyName	"backtest"

and a response of

errorCode	"error.user.management.gateway.invalid.request"
errorMessage	"ApiKey creation failed."

I haven't checked the request/response from other browsers, I'm too fed up now.

Anybody any ideas?

Cheers