ducktrader

Thanks for the reply. Prior to last week, I could place new orders in to the auctions during the auction periods via your web platform. I could also amend and delete existing orders during the auctions. I have done so for years all via your web platform. I realise the LSE outage was nothing to do with IG, but it seems that this outage has triggered a change which has restricted the functionality of your platform. I would appreciate it if someone could look into this. Many thanks.

Since the LSE outage last week I am unable to trade any SETSqx stocks during the intraday auction periods. I cannot enter new orders, amend existing orders or even delete any existing orders. The orders just have "Call only" next to them and I cannot do anything with the order - see the attached screenshot. Any help would be appreciated, thanks.