nighteagleowl

Which I did and several weeks later got no any reply.

5. Several weeks now - get no any reply to reasons of absence of L2, thus support doesn't exist. 6. Why are STOP orders prevents me to sell the same stock when it has higher price?! It makes no sense esp. with cash account, I have to cancel stop orders first and then sell next, by that time there will be no profit left... Which simply means I can't use STOP orders. 7. No market scanners which can sort by % price gain (even w/o dynamic update, with manual refresh).... Nope not possible. So, it can be fine for investment where you have a few trades per day, holding stock for days-months, but for day trading personally I can't trust any large money to IG with all that issues, I am sorry to say.

I was day trading with IG (UK) for a month as a trial and I have to say experience wasn't positive at all: 1. Lack of pre-market US trade: only ~70 most popular stocks are available, not possible to trade small and mid. companies pre-market 2. No accounts in multiple currencies: I am losing money on conversion back and forth between pound, usd and eur. 3. No proper reporting for capital gain tax: one can export to CSV but you have to export several different files, not all amounts are in one file. 4. Order routing (if you are not using DMA) is sometimes strange esp. when price moves quickly: today I lost half of my day profit because order was sold at price which is much lower than any candle chart shows (gap down with no obvious reason, unless the order was closed internally) 5. No support so far: can't get L2 data, asking here on forums and directly help desk - no answer (and I am not alone in this).

Could someone from IG help --- I enabled L2 in feeds, my account has more than 1000 (in cash), it is not a pre-market and yet I don't have L2 details neither in Web-client nor in stand-alone L2 dealer app. What is wrong?!

I have the same issue. Could someone from IG help please. I don't have market depth (L2) neither in Web-client nor in L2 client, though I enabled it all and I have more than 1000 in my account.

I activated L2 feeds expecting to see market depth on Web platform as some older answers here suggest [e.g. https://community.ig.com/forums/topic/16558-level-2-and-direct-market-access-help😢😢/ ]. However it displays nothing - blank table of several rows, not even current price. It was for Nvidia and Tesla shares so volume do exist. Current price is visible only when "Market depth" is closed. I do understand that L2 is different between market, but why is it completely blank!? not even with current price!? Please help. I am using share dealing (i.e. cash) account, no DMA is required. NOTE: t&c for L2 feeds say vaguely that one must have XXXX in his account --- does it mean at least XXXX invested in shares, or cash also counts towards it? and if it does - which cash - total or only available for withdrawal.