TraderAF_comm
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Posts posted by TraderAF_comm
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It is now 12 September. But the problem persists. And the fact that nobody knows what's going on and why we can't log in to our accounts is not true. If the problem is Telsta caching pages, then IG can always force them to split those pages from their servers. And even take them to court for abuse and for business losses.
So things are not that elementary. -
Has anyone had a similar problem Since 2-3 Sept 2023 after the weekend, when I try to log on to the web online australia, the following widget appears on my computer and cannot log on.
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It is a big game IG is playng with all this mandatory big GS's increments.
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Does any body knows if this is temporary or is going to be permanent?
Looks like almost all IG CFD guaranteed minimum stop pts away are increase by multiple of 100, and 1000 for the Oil indices. -
I do not know. Something is not right there. Now they increase the compulsory stop levels to very hight levels not only for Oil indices but and for all induces to thousand of points. For example Australia 200 is now about 800 pt from 30 before.
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Dear investors,
I would like to inform you to monitor very carefully your stop positions specially on the Oil Crude and Oil Brent (A$1) Markets positions. I have big problem to adjust my stop positions in the last 72 hour and 4 phone calls to IG administrations for request the adjustments in real time on my stop lost positions. I am very suspicious that some things are going on with the stop lost positions adjustments.In short, be very careful and monitor in real time what is going on with you positions and accounts.
Andy Freedman
Cannot login to IG Markets on the browser platform.
in IG Account Support - MyIG Help
Posted
I have been having the same problem logging in since September 2. But I don't believe it's only Telstra problem anymore, because myIG and View Full History are not working either and it's a big problem to deposit or withdraw money. And I don't understand why IG is not taking action to fix these problems. It could take legal action against Telstra if indeed Telstra is the problem.