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RobertU

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Posts posted by RobertU

  1. I sent an email request to IG to remove CNBC from the feed on the platform. What they tweet does not seem to be relevant to the financial markets, and some of it I find quite annoying. Here are some recent examples:

    "Look inside the $44.5 million Tuscan-style mega villa perched 2,000 feet above Malibu"

    "Bruno Mars credits his success to this one skill—and it's not musical talent: 'It's become the most important thing for me'"

    "How interest rates impact your money — from savings to mortgages"

    "Etsy seller whose side hustle brings in $169,000 a year: My No. 1 tip for making money during inflation"

    I thought I'd post it here as well in case anyone else would like to add any comments.

    • Like 1
  2. 8 hours ago, gezmond said:

    in ig you are basically betting on the price of options and not buying or selling as in an option broker account, which is why the trades are cash settled and you can’t exercise the options, but you can of course close the trade anytime you want before expiry

    OK thanks. But when are the trades settled? There must be a particular time, and I can't find this stated anywhere.

     

  3. I've read this on options, but my questions are not answered there. So:

    If I buy a put/call option on IG, when exactly does it settle? I can see dates for the options, but not times, and

    Is it the case that all options are exercised at expiry and only then? i.e. I can't exercise them before the expiry date and time, and exercise takes place automatically at expiry if in the money, such that I don't have to do anything?

    Thanks.

  4. Thanks. But I can't find the setting you mention. If I log in to www.ig.com and start at the Dashboard, I can try the following steps from there:

    1. Click on Demo Accounts at the top. The word "settings" doesn't appear there.

    2. Click on "Settings" at the top. The word "preference" only appears after that as "Communication preferences". There is nothing about a timeout setting when I go to that.

    3. Go to the demo platform. There is a section called "Settings" there. But no mention of a timeout under that.

    I've also tried a search for "timeout" under Help, but it gives no results.

    So unfortunately I can't figure out how to do what you are suggesting. Maybe we are looking at completely different things?

  5. I'm trading a demo account on the IG platform. Every hour or so I get logged out automatically. It's very frustrating. I've contacted IG about this and had a reply from Marcy:

    "

    We have had no reported issues on our side regarding accounts disconnecting. This normally occurs if you are logged into the same account on different browsers or devices as the platform is designed to be logged in on one instance only.
    
    If you only have one instance of the platform running please also ensure it isn't your Internet connection that drops or that you make use of a VPN service that constantly change your computer's IP address as this could also lead to being logged out.
    
    If you have any further queries, please do not hesitate to contact us. Alternatively, we've recently launched our new Help & Support site which gives you answers from our huge knowledge-base, online community, and education hub.
    "

    None of these apply. I have the platform up in one tab in my browser (Chrome) only. I have the IG app on my phone but I'm not typically logged into that. 

    My internet connection is not dropping so far as I am aware, and I'm not using a VPN service.

    Any thoughts as to how to stop this?

    Thanks.

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