I wrote you several e-mails, wrote on your Twitter account, but you either do not understand what I am writing to you, or do not look at the attached files, or just ignore my questions.
Thursday 05.09.2019 there was a malfunction in the trading platform. Just a moment after I managed to open a position on EUR / JPY.
The position was opened 05.09.2019 at 13:36, 118,076. I did not have time to set Stop-Loss, and Limit was set absurdly high. I couldn't change anything until the problem was fixed.
Next I will describe the screenshots, important places will be highlighted.