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Posts posted by eurochez

  1. 1 minute ago, Joo said:

    Refresh, that could mean the position is already closed but you still see it.

    But the trade remained open in the platform and I was eventually able to close it (about 45 minutes later when the market had moved slightly against me) and I received instant email confirmation of the close.

    I'll try and do a screen recording the next time this happens...thanks for all of your input @Joo and @StormChaser.

  2. 4 minutes ago, StormChaser said:

    Surely if it was an attempt at BUY TO OPEN, that was for a net new long position, not for the closing of a short position?

    I definitely wasn't opening a new position - I was repeatedly clicking on the CLOSE button on my short position. I'll try and do a screen-grab next time to demonstrate (if it happens again)!

  3. 1 hour ago, Joo said:

    Why can't you close ? Closing has never been restricted. When the thing is not working I close with a stop loss.

    The platform does not let me close my short position because presumably IG is too "out of the money" to let me cash in with that much profit. I was around £600 in the black and it wouldn't let me close my position until my gain was closer to £150...


    IMG_8859 (1).jpeg

  4. On 21/02/2021 at 16:11, CharlotteIG said:

    Please note this is a business decision but all responses are being noted by myself and passed to our senior team. Sorry again for the inconvenience.


    I understand this “business decision” but don’t understand why you accept my spreads but then prevent me from closing them when they’re in the money.

    if you don’t have the margin then don’t take my bet, the same way I can’t place a bet with you if I don’t have the margin?

  5. 6 hours ago, lilyblk said:

    And why can't I close my shorts when they are in profit?!

    IG this is looking highly suspicious, and "copy and paste" support responses  regarding UK retail client legislation isn't helpful.

    Please do better.

    My short positions are in-the-money and I am being prevented from closing them. 

    I am not able to place bets if I don't have margin...why are IG taking my bets if they don't have the margin?



  6. I have been an equities investor for years and usually just buy and hold. I am testing out the spread betting platform but cannot for the life of me find a definitive answer to what I am charged to overnight a DFB...

    I opened a tiny position yesterday (22nd December) and appear to have been charged an INT fee today (interest I am guessing) but I was looking for some sort of overnight fee which I can't find (is it the INT fee)?




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