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EmilyA

IG Staff
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About EmilyA

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  1. Hi Jack. As you said correctly, any DFBs opened prior to 29 August 2015 are due to expire on 1 April 2016. When they expire the positions will be closed and won't be affected by any automatic rollover instructions you may have set up on your account. Therefore, if you'd like the positions to be rolled over into a new DFB you would need to call us to speak to a dealer who can manually roll over your positions. This will be done with no additional charges, so your position(s) will simply be closed and reopened at the same price. The new DFBs will have an expiry of 6 April 2029.
  2. Hi tiger131, that's a really great idea and maybe something we can develop for the platform in the future. I've passed on your suggestion to the relevant team and they will be able to look into the feasibility of this. Any feedback/suggestions are appreciated so keep them coming!
  3. You're correct in saying you can't partially close a position with a limit order through the platform. This is a really great suggestion and hopefully we will be able to incorporate something like this in the future to the platform. In the meantime, you may like to know that you can call our dealing desk on the below number and we will be happy to split a position for you into smaller sizes. This would allow you to add a limit or even mutiple limits to parts of the position. Dealing desk number: +442079860000
  4. Hi, This is a new type of push notification we have been working on, which alerts you if a market in your watchlist has moved a certain threshold, with a maximum of one alert per week overall. We actually have disabled them for the moment as there were some functionality issues which we're currently making improvements to. You will always be able to manage your notification settings through the platform and I will pass on all your feedback comments to our team developing these notifications.
  5. Hi , I'm sorry but I'm not sure I understand your request for our Apple watch app. Would you be able to provide us with a bit more information on this and we will be happy to look into it for you. Perhaps you could send us a screenshot if this helps explain the complications you've had.
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