[Why can't I cancel a market order when the exchange is not available??]

On 07/09/2022 at 07:41, Razzarino said:

Other online brokers allow you to cancel an order *at any time* -- they queue the order if the exchange is closed. IG, for some reason, doesn't allow this. 

Is there something I am missing?

For me, not being able to cancel an order at any time is a massive inconvenience. Often I am too busy in the mornings to wait for the exchange to open. 

Surely I am not the only person with this issue. 

Ian

 

Does no-one have any advice about this? Was hoping this forum might actually be helpful. 

[Why can't I cancel a market order when the exchange is not available??]

Other online brokers allow you to cancel an order *at any time* -- they queue the order if the exchange is closed. IG, for some reason, doesn't allow this. 

Is there something I am missing?

For me, not being able to cancel an order at any time is a massive inconvenience. Often I am too busy in the mornings to wait for the exchange to open. 

Surely I am not the only person with this issue. 

Ian

 

[Stock prices frozen on web and mobile]

Most stock prices for U.S. stocks and ETFs on both my web and app accounts are frozen and not updating. This started happening last week.... Can someone please advise a fix?

[Stocks on watch-lists not updating]

Most U.S. stock prices on my watch-lists are frozen and not updating. This started happening last week. It's very annoying, can anyone advise a fix please?

 

Ian

[Charts not loading on Mac]

Hi, 

Charts aren't loading on my MacBook, I'm running Safari. Any tips would be greatly appreciated so long as they don't involve installing Flash if possible. 

Cheers, 

Ian