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Burton

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About Burton

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  1. This happened yesterday and once the markets closed, analytics were reinstated. This morning all analytics have been removed again and charts default to 5 mins. I got this eMail from them yesterday - have contacted them again today to ask why they don't want customers to trade on volatile markets. Due to high traffic on the site we had to prioritise dealing over analysis. In order to maintain good execution we disabled some of the chart analysis tools. We hope to enable it again after the UK market close but it will depend on platform traffic. Apologies for the inconvenience.Thanks for your email.If you have any further queries, please do not hesitate to contact us. Alternatively, we've recently launched our new Help & Support site which gives you answers from our huge knowledge-base, online community, and education hub.Regards,Anton LiebenbergTrading Services
  2. Just had this back from them: Due to high traffic on the site we had to prioritise dealing over analysis. In order to maintain good execution we disabled some of the chart analysis tools. We hope to enable it again after the UK market close but it will depend on platform traffic. Apologies for the inconvenience.Thanks for your email.If you have any further queries, please do not hesitate to contact us. Alternatively, we've recently launched our new Help & Support site which gives you answers from our huge knowledge-base, online community, and education hub.Regards,Anton LiebenbergTrading Services
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