[Live Accounts API Does Not Trade after 6pm on Fridays but Market Open until 10pm]

Hello,

I have now been unable on many occasions to transact on the Live Account API after 6pm on Fridays. The Demo Account API seems to go on for longer. It has taken a lot of very costly trial and error to find this watershed as the documentation says the market is open until 10pm. It can be transacted manually but I have been unable to transact via the API. The self-same program transacted perfectly last night at midnight, so it is not my trading code.

All other times (when the market is open), the API transacts fine. If it makes a difference, I am trying to buy or sell the FTSE DFB contract.

Is this deliberate ? If not, can someone please look into this ?

Thanks

John

[API 500 / 504 response on initial login - again]

Hello,

Successful 200 responses to API logins all yesterday and today but now am seeing 1 in 10 as 500 / 504..

 

mom_def_initial_login program
API initial login connection attempt 1
Attempt 1 failed with status = 504  - having another go
mom_def_initial_login program
API initial login connection attempt 2
Attempt 2 failed with status = 504  - having another go
mom_def_initial_login program
API initial login connection attempt 3
Attempt 3 failed with status = 504  - having another go
mom_def_initial_login program
API initial login connection attempt 4
Attempt 4 failed with status = 500  - having another go
mom_def_initial_login program
API initial login connection attempt 5
Attempt 5 failed with status = 500  - having another go
mom_def_initial_login program
API initial login connection attempt 6
Attempt 6 failed with status = 500  - having another go
mom_def_initial_login program
API initial login connection attempt 7
Attempt 7 failed with status = 500  - having another go
mom_def_initial_login program
API initial login connection attempt 8
Attempt 8 failed with status = 500  - having another go
mom_def_initial_login program
API initial login connection attempt 9
Attempt 9 failed with status = 500  - having another go
mom_def_initial_login program
API initial login connection attempt 10
Attempt 10 failed with status = 500  - having another go

 

Does a database server need restarting ??

Thanks

John

 

[API 500 response - problems again ?]

Hi

All day today I've been getting a 500 or a 504 response to API calls.

The monitoring site says the API is "operational" but performance seems to be severely degraded.

I have occasionally received a successful 200 response, but it is about 1 in 10 at the moment.

Could someone please urgently look into this ?

 

Thanks

John

[API Working for Live Accounts Dealing ??]

Hello,

I've just run my API program to deal on my live and demo accounts and it has dealt on the demo account but not the live. It successfully closed open positions but only opened new ones on the demo accounts. I haven't changed my code, which I know works.

Is there a problem with the API?

Thanks

John

[Eror with IG API?]

Seems to be all working now - thanks !

 

[Eror with IG API?]

Still getting a 500 error when looking for my balance, although it did just auto-deal for me

Obtaining market data seems to be working fine.

[Eror with IG API?]

Thanks - it starting working mid afternoon but it's just given me a 500 error when trying to check balances again

[Eror with IG API?]

I'm finding the API now allows index data download but not account balances - still getting a 500 error on those

[Eror with IG API?]

Am still seeing the same 500 error on trying to retrieve an account balance...

{"errorCode":"error.client.accounts.list.generic-error"}
Internal Server Error

[Eror with IG API?]

Yes me too - all my files aren't working

Same 500 error

Not a good time just before a market turn !!

[market ids for UK, US, Germany]

HI all,

Anyone know what the "market id"s are for

FTSE 100

US Dow Jones

Germany DAX

DFBs if that makes a difference.

I'm trying to create an automated API pull for client sentiment data which apparently requires "market id", which is different to EPIC and they're not listed anywhere.

Thanks

John