Chris_C

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August 11, 2020
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August 19, 2020

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Issue with amending stop level

Chris_C replied to Chris_C's question in IG Technical Support - Platform and App Help

No idea but didn't think of using a different browser (I use Chrome). It's a real PITA!
- August 19, 2020
- 8 replies
Issue with amending stop level

Chris_C posted a question in IG Technical Support - Platform and App Help

Hi all,I'm having problems with changing a stop level on the IG platform using Chrome. When I change it and then click "Set stop" it goes green but then seconds later reverts to the original level. There is no error message at all. It's done this off and on ever since I've used the platform. Anyone else or IG know how to fix this? Thanks
- August 11, 2020
- 8 replies
- - 1

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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