RipTrader

Hi Team, Anytime I try do a deposit via Credit/Debit card it just doesn't load? I tried via Edge which also has the same result where the page doesn't load? When I try from the app I get an error "We have been unable to process your request. Please contact customer services" but when I do contact customer service it advises me that it's closed. I can do PayPal option as it loads fine but I really don't fancy having to spend the extra fee and waiting for the payment to come through. Any help will be appreciated!