[Level 2 access]

Hi @jlz

Thanks for the reply!

This external application seem to be only for Windows unfortunately.
Do you happen to know if there is an alternative for web or Mac?

Cheers!

[Level 2 access]

Hello,

I am trying to access Level 2 data.

I go to my IG account Settings > Data feeds, and there is an explanation there as seen below.

 

When I click on the red link 'Preferences' it leads me back to my dashboard.

And there is no menu item called 'Preferences' in my account settings.

So what am I missing here? (I do have more than 1.000 GBP on my account)

Thanks!

[US shares commission charges]

Hello,

I am having this same problem. I am now in my 3rd month and each month I have placed more than 3 deals and yet I am still being charged.

How is this going to be fixed?

 

[Unable to update STOP of my running position]

Hello,

Thank you for the answer.

I was not trying to do that. Market was open at the time I experience this issue. And it is not a screenshot from today or yesterday, nothing to do with market opening times. 

🙏

[Unable to update STOP of my running position]

Hello? Anybody there?

[Unable to update STOP of my running position]

Hello,

I've been unable to change my STOP after a position is opened. What am I doing wrong? Unlike the message the STOP distance update I was making wasn't really too far from the market level etc. even a slightest point change it doesn't allow me.

What am I missing?

Thank you!

[Trying To Trade The "DAX" - Why do i get this message?? ...]

Hello,

I'm having this problem as well.

I am trying to lower my STOP and I get this message. It's not far away or anything. I'm unable to adjust my stop and I lose money because of this. Is there a rule somewhere that I am not aware of?