[Do you think IG in matched orders with other institutions to pump price against the losing short sellers and deflate against losing long sellers?]

I am seeing DSY , Discovery Holdings share price sky rocketing in a way that does not make sense on Johannesburg Stock Exchange. Anyone to chip in?

[Problem in withdraw]

On 08/03/2021 at 03:13, Guest IGPuk said:

Hi there,

I have wothdraw my balance 15 days ago but still its not deposited in my bank account. What should i do?

hi, did you get your money or they still have not paid you?

[Bank transfer to my bank]

On 23/04/2020 at 15:00, johnny35 said:

Why was the deduction from my balance not transferred to my bank?????????????????????????????????????

did you eventually get your money????

[Withdrawal]

On 28/04/2020 at 07:19, Guest daniel said:

i ve withdrawn on friday night 24th April back to my debit card

 

still havent recceived 

 

i did a test withdrawal before of like $100 it got processed the next day

this time i withdrawn a big amount and its taking longer than expected

 

 

hi, did you eventually get your money??? They stole my money after I made withdrawal

[Help with withdrawal]

On 01/10/2020 at 17:51, Missnicoleh said:

Hi I withdrew some money last Thursday, via PayPal, and it's been a week and I still haven't received anything from IG. I've tried to make contact and I can't get hold of anyone. Half an hour on the phone no one, no response to emails. 

Where's my money gone ? 

 

did you end up getting your money?

[non-professional account went sub-zero; then bank transfer request was cancelled to cover sub-zero losses. is that OK? what about negative balance protections]

On 15/02/2021 at 15:27, rilski said:

Hey guys,

I have been doing some spread betting over the last few years but don't have a professional investors account. Ups and downs however made some good profits over the last 12 months. I've made one risky investment recently and it went wrong. I had some guarantees (about £6k) on the account which were not enough to cover the losses on that day (about £7k) and I had no stop loss in place.  I've requested the available funds to be withdrawn before market opened to limit exposure and potentially trigger the margin calls a bit earlier on the day when I lost the money. I was also hoping that as a non-professional account I would get negative balance protection. However that wasn't the case. IG  cancelled the withdrawal request and used the money to offset the losses and had no explanation fo what happened on that day. My spread betting account is now having 0 balance as of today.

I am not moaning about the losses or decisions made. I like making risks every now and then. Just want to make sure if what IG did was legitimate. Never had a call or an email from them to explain what happened on that day. And also no explanations on the negative balance protections.

Please advise if anyone had a similar experience. 

Thanks!

you need to hold them accountable. They scam clients then frustrate clients with their responses when client is trying to follow up. They want you to let go. Don't let it go, sue them.

[Withdrawal issue, blatant lies and scam by IG.COM]

Attached are pictures of the emails I received from IG.COM

IG.COM will never allow you to make withdrawal and acknowledge it unless you have funds in your account. And the moment you withdraw and your withdrawal is successful your account balance get reduced . After receiving the first two emails, more than a week later when I am trying to follow up they say I never made withdrawal, when I show them proof of emails acknowledging withdrawal from their side I get response as per attached last email.

 

They scammed me of my GBP300 

My legal representative will be commencing litigation to recover my money. Be warned people. Especially South Africans

[Withdrawal Issue]

46 minutes ago, Ali-Adiby said:

The withdrawal should not take more than 5 business days as it mentioned in the website. now it's one month since my issue not being solved.

Below is what I received yesterday.

[Withdrawal Issue]

On 15/02/2021 at 13:00, Ali-Adiby said:

Hi Guys,

On the 18th of January, I have requested a withdrawal and as I chatted with IG they told me that I have received the amount, but it is not showing with my bank account that I have received it. 

I have attached a PDF email from my Bank showing that I did not receive the withdrawal. I sent an email requesting IG to send me Telex Transfer Copy or Swift Copy, they sent me withdrawal slip (which is useless for the bank to track the transfer) and I have sent IG an email again requesting the TTX or Swift Copy and still I am receiving the same withdrawal slip as they are not reading my email properly.

 

I had another chat with IG 1 week ago, they told me that they are waiting (Client Money Team) to send me the TTX or swift copy and still I am waiting!!

 

So is there anyone can help me to solve this issue?

You are not alone, at least on your side they admit that they processed your withdrawal. On my side I made withdrawal and adjustment was made in my account. When I try to follow up they are saying that because of a glitch the withdrawal was never processed. They keep on lying. Next week  I am starting litigation to recover my money. They are scamming the clients

[Help me with my WITHDRAWAL request nightmare]

Hi, HELP PLEASE😪😰

I made withdrawal, I think on the 7th February 2021 if I am not mistaken, otherwise it will be the 8th February 2021.

I made withdrawal of GBP300 and my account balance got reduced with GBP300 after couple of minutes. Afterward I took my money then bought my current positions.

I received email as per attached screenshot, they needed to convert the money into Rands first. Now they are telling me that they cannot see that withdrawal and if i want to make withdrawal I will have to see my current positions. GBP300 has already been deducted from my account.

 

I really need the money to buy medication for my father.

Anybody experienced this before? I am utterly frustrated. HELP

[Withdrawal Nightmare]

9 hours ago, David30b said:

Hi 

Firstly I feel for your predicament - but there is probably some reasonable explanation to the problem - firstly IG are a professional organisation (in my opinion) - they do take their cut and YES it can be pretty steep at times (just discovered myself in my trades). However the word Ponzi suggests a fraudulent model built and then only to be successful if more people subscribe to the scheme to survive and keep joining - I would disagree with this. Personally I think IG are doing their best (under the circumstances of COVID).

The word Ponzi is being used more today I believe because of the immense strains on the financial society of the usual excellent service of IG. But there is a definite change in finance at the moment all round.

I believe you have been the very unfortunate circumstance of lack of ownership by IG of your withdrawal (probably - and only IG could verify this due to multiple members of their staff being involved and possibly a mistake being made or deadline missed by seconds /minutes and hence you 5 day withdrawal time frame.  However the question of WHY in todays world does it take 5 days to transfer funds is the pertinent one - This should be either 1 day or instant (if money can go in instantly - why not out instantly - that is definitely one for IG to answer - but I believe those are their WHICH WE ALL SIGN UP TO AND AGREE TO  conditions ie withdrawals can take 3-5 days and THEY MAKE THE RULES NOT US. It has taken many years and $ or £ investment  to set up and system and I consider it  the best for my purposes by a long shot and am a happy customer.

If you simply follow what they ask you will have your money sooner the only reason they keep asking to verify is in case fraud is involved (I have even encountered this my self and it is just a check nothing personal my account if not running on this basis)

I hope this is resolved my friend (I feel you are taking it personally) but medical supplies is a VERY PERSONAL thing as you need them swiftly  for your father (I wish him well soon).

 

Hi, when you make withdrawal the balance get reduced immediately right? So now they are saying they cannot trace the withdrawal request. My balance got reduced with GBP300 after I made the withdrawal, but now they want to tell me that it has disappeared in the air.

[Withdrawal Nightmare]

I made a withdrawal last week, I eventually received email saying IG is going to convert the funds into Rands before transfering it to my bank account then they said it will take about 5 days. I wanted to buy medication for my father so I planned well in advance. Until today I have not received the money, when I email them I get whole different stories others don't even read email with understanding.

 

They keep on telling me to verify the amount and whether I want to withdraw via card or bank account. I chose this on the day of withdrawal and the money went off from my online bank account immediately.

 

IG.COM is operating like a ponzi scheme

[Withdrawal not allowed]

hello guys, I am having a nightmare. It has been a week since I have withdrawn money now they are giving me a run around. They are running their business like a ponzi scheme

[platform down]

7 minutes ago, gamiva said:

It's been a third day in a row that starting 2.30 pm platform is down for about an hour. I can not log in. Does anyone have this issue?

it is everyone, very terrible, no wonder most clients lose money. This is very terrible and this comes across as unprofessional. How can a big broker as this keep having these ancient problems> I feel like I am about to have a heart attack.

[Why can't I trade BNGO - Bionano Genomics Inc??]

I have been trying to buy this high performing stock but IG is failing me big time. What is it with this stock that you are block us? If it does not tell me that the stock is only available through stockbroking, it tell me  Limited Risk trading is not available on this market at this time. So disappointing.

Ne

Limited Risk trading is not available on this market at this time