It's been 6 days since i sent in my account verification documents and despite 3 phone calls and 2 emails i still can't get an answer as to when i can deposit funds to trade. A member of your support team told me they would ring me back today but failed to return my call. Really disappointing customer service tbh as i have been demo trading an account for 5 months now and had hoped to begin live trading on Monday of this week.
If you could please contact me as i am considering signing up with another broker if i can not get this issue resolved asap.
Regards, Jonathan