[Account Activation Issue]

hey, IG on twitter support usually reply quick, not sure many support members scroll these forums, I could be wrong, maybe try twitter concurrently whilst waiting.

[Charts not working properly. Lots of candles missing.]

I'm having the same problem, and it's not weekend charts, weekend charts usually leave huge weekly gaps, I'm missing lots of data, trading at this point isn't visible.

[Stop Loss keeps being deleted after moving]

I'm the same, just make it part of your strategy to double check your stop is in place after editing your order, things like this should be 1st in place to be fixed.

[candles]

guys, the candles are appearing twice over lapped on weekly and daily on indices, and the time frames have changed. On trading view the 4 hour candles appear at 9am, IG used to be 8am, is this the new normal now for IG? candles appearing 1 hour ahead, thank you.

PSA daily candles glitching across indices.

[Unable to download historic data since the clocks went forward]

On 30/03/2022 at 17:34, SgtPepper said:

Hi. Done some more testing on the clocks change issue, re : downloading historic data (spreadbetting demo) via the API.

 

Now tested on EURUSD, USDJPY, NZDUSD & AUDUSD, & can confirm:

 

It is worse than I thought; It's not that the date stamps are wrong, I can still download data for the daily and the 4hr,

 

it's just that the data is not available until 1hr later than it should be available,

 

ie. the daily historic data can now only be downloaded via the api at 1hr past midnight, and not at midnight as it should be.

 

Similarly for the 4hr:

 

The closed 00:00 candle is not available for download until 05:00(should be available for download at 04:00)

The closed 04:00 candle is not available for download until 09:00 (should be available for download at 08:00)

The closed 08:00 candle is not available for download until 13:00(should be available for download at 12:00)

The closed 12:00 candle is not available for download until 17:00(should be available for download at 16:00)

The closed 16:00 candle is not available for download until 21:00(should be available for download at 20:00)

The closed 20:00 candle is not available for download until 01:00(should be available for download at 00:00)

 

Currently I can't trade as the data on the 4hr & daily is only available for download 1hr later than it should be (since the clocks went forward at the weekend)

Thanks for looking into it, I'm trading on the open (demo only atm) when the 4 hour appears and using it like normal, I can say it's not been easy, I think there's confusion amongst traders across the board, paper trading only until the situation is fixed, it's like they haven't updated the time on the system, the monthly candle is showing bullish and bearish colours contained within one candle, never seen that before. Usually the tech team update after the bell closes on Friday nights, they often reply quick on twitter, lets hope its fixed for Monday, thanks.  @Helpdesk

[Unable to download historic data since the clocks went forward]

I have been using the 4 hour charts since the US time change days ago, now the UK time charts are not in sync with the brokers 4 hr candles, possibly a glitch? @Helpdesk anything? thanks.

[Platform]

4 hours ago, Caseynotes said:

Platform shutdown every Friday after US market close for about 4 hr.

cheers mate

[Day trading- 3 months later, my experience]

1000% agree with the idiots on YouTube, my advice would be to ignore everyone and everything you hear, that includes the news, its all herd following and fake news, Ignore it all, and trust you and your hard earned hours in-front of your preferred candle charts, once you learn your way, and look back at those YouTube videos, you can clearly see they have no idea what they're doing, just trying to sell a course (easy option) the course will be designed so you fail it, whilst they take your money. If its too good to be true, then its probably a scam, anyone who says you can get rich quick from trading is talking shite. Just hit them YouTubers comment section and show them up  stay safe traders.

[Discord Group.]

Guys n Gals, anyone creating/know a discord group we can join and live stream our trading together? discuss tactics etc, and provide mutual support, I know trading alone can be hard on our minds, sharing is caring. 

[The Virus and the Economy]

you like bitchute? me too, also try BrandNewTube 

[Platform]

Hey guys, is the platform down for maintenance again? or is mine broken 😅

[DEMO]

[DEMO]

Guys please fix the bugs within the demo platforms, the candles are gapping on lower time frames, and taking ages to load other charts, and just isn't running smoothly at all.

[Platform not working]

48 minutes ago, Robhalo said:

Platform not updating prices unless refresh is hit manually.

Account details at the top are blank instead of showing value,  p&l etc.

Live chat not responding

Same issue on phone app also

I'm having the same issues mate, since 2am, my ISP is SKY what's yours?

[When will Crypto be able to be traded by all accounts?]

I think it will be coming soon, once the currency stops collapsing and proves stability 

[IG platform down?]

Its down for maintenance over weekend closing hours mostly.

[Errors]

Further to my situation, It is now working, that has wobbled me a little bit, especially when I want to take quick trades, please try fix that error, your platform is brilliant please try correct that error for a smoother process thanks.

[Errors]

Hello, I've placed a trade and wanted to close the position, luckily it was a demo account, the purchase still isn't cancelled, and wont let me, how can I be sure that wont happen with real funds?

[Covid and the Economy]

So maybe Bitcoin etc will be the worlds currency one day? all online transactions? I'm still going to invest in gold, technology isn't secure.