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Cash trapped at IG



Who can free up my cash with IG and how do I contact him/her?

I have been trying to withdraw some funds for several days but it doesn't work.

I have spent several hours over several days waiting on the phone and sent 2 unanswered emails.

What is going on?

Please don't say covid...


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Judging by the number of unanswered queries here, I don't feel very optimistic.

I left my previous broker because thier admin was nearly non-existent...

I might need to repeat that.

I know that one cannot cater for every eventuality but we are talking about basic essential customer service here.

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