Buy and Sell deals at the same time on the same market

[ChemOK]

When i try to open a second deal on the market in the opposite direction it cancels (or partially cancels) the original deal. So I can have only SELL or only BUY deal on one market. IG help and support had a section about orders and limits where it tells "You can open two separate trades in the same market in the opposite direction. " Could somebody please clarify how to do it so I have two trades in the opposite direction on the same market at one time?

[Guest Pietrodellaroca]

Use Force open option

[Guest ChemOK]

21 hours ago, Guest Pietrodellaroca said:

Use Force open option

Thanks a lot for your answer! 

[42pton]

I don't see the force open option under settings on the IG desktop nor do I see it when attempting a new trade or order on my mobile and desktop

[Guest ChemOK]

On 03/07/2020 at 10:51, 42pton said:

I don't see the force open option under settings on the IG desktop nor do I see it when attempting a new trade or order on my mobile and desktop

I use browser, it is at the bottom of the section "deal" and "order", you can put a new order and select that it is either off-set the existing order ("net off") or add it in ("force open"). I am not sure if it is possible on mobile app. 

[ChemOK]

I use browser, at the bottom of the sections "Deal" or "Order" you can choose to place another order/deal to off set the existing one "Net Off" or to add it in parallel "Force open". 

[Caseynotes]

On 03/07/2020 at 10:51, 42pton said:

I don't see the force open option under settings on the IG desktop nor do I see it when attempting a new trade or order on my mobile and desktop

on the leveraged accounts not the Share Dealing accounts.

[RICHTRADE]

You need to go to settings (from the bottom of the left menu in desktop) and select Show advanced settings on ticket, then these option will appear on your deal ticket

[KoketsoIG]

Hi @RICHTRADE,

 Thank you for posting this comment. It will help other members who may have a similar issue.

Thanks,

KoketsoIG

[RICHTRADE]

You are welcome