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Subscription failed: -1 message: Incorrect instrument setup


tcm

Question

Posted
Subscribing to: [MERGE][CHART:IX.D.SAF.IFMM.IP:HOUR][DAY_LOW] has suddenly stopped working/streaming. Get this error Subscription failed: -1 message: Incorrect instrument setup

One can still access data via REST API

3 answers to this question

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Posted

Hi, just replying with  a couple of screenshots to say that I get the same error on the Demo environment:

image.thumb.png.01ab935ed723e5dc5aaf5301aa898dde.png

When I use the live environment I get an error that my account is invalid to retrieve that data.

image.png.18021b0abdd748f337039b8b181b3497.png

 

South Africa 40 is not working at the moment.

 

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Posted

just noticed that it's change to IX.D.SAF.IFMMX.IP...note the IFMMX. Is it normal for epics to just change names?

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Posted
20 minutes ago, tcm said:

just noticed that it's change to IX.D.SAF.IFMMX.IP...note the IFMMX. Is it normal for epics to just change names?

yeah, I can see the change. I haven't seen the epics changing that much, it must be a specific change for that market.

Bear in mind that there are two epics:

IX.D.SAF.IFMMX.IP : South Africa 40 Cash (R2)

IX.D.SAF.DAILY.IP: South Africa 40 Index

I would use the second one if I had to.

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