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IG opened by mistake several short positions instead of shares purchase affecting my whole trading on LUMINAR stock (i don't have a short option , only stock purchase)

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 I have been trading  intensely on a hot stock -Luminar shares   and whilst  buying additional shares   IG has opened  several short options on the stock , instead of shares purchase by error. 

Has anyone  encountered same issue. That has  disturbed  all my trading and gains  as i didn t know what was happening ( only bought shares, never used short options )   and ...it was time to sell :) . When i was trying t sell  , IG has blocked my LUMINAR options  , that were allready showing wrong information on profit/loss , and after i managed to sell some shares,  IG blocked my account (for 2 days)  when i was trying to  open new positions on Luminar as it was going lower, so  basically  having sold at  a  unkown profit , and after ..not knowing what  value i still had to repurchase and  locked out without any new positions  on a very hot stock-LUMINAR.  

If anyone had similar issues , how did you deal with it ?  how do i recover my losses and how did it go with IG.This has created a lot of stress and  troubles for me , financially and emotionally( lots of phone calls and emails)   

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