Total Account Value

[canh]

I am new to the IG platform and I might be missing something but  "deposit  - transaction costs (including currency conversion) +- profil/loss" is not equal to the total account value shown in the dashboard. The difference is not minor, about 3% , is there any other cost that I need to be aware of that is not in the transactions?

Edited December 17, 2020 by canh
wrong calculation

[JakubIG]

On 17/12/2020 at 08:28, canh said:

I am new to the IG platform and I might be missing something but  "deposit  - transaction costs (including currency conversion) +- profil/loss" is not equal to the total account value shown in the dashboard. The difference is not minor, about 3% , is there any other cost that I need to be aware of that is not in the transactions?

Hi @canh,

If you have already taken into consideration the currency conversion, the only explanation is that since you bought the US shares the $ has become weaker than the £. 

Let me know if you have any doubts. You can always contact our helpdesk @ helpdesk.uk@ig.com and we'll look into it.

Thanks,

Jakub