JakubIG

Hello, Which order type are you using and at what time? Between 12:30-2:30pm UK time you need to use Limit (All sessions) orders. Market orders can be used only between 2:30pm-9pm. Thanks, Jakub

Hi @ygupta, We don't offer Share Dealing demo accounts. We only offer CFD/SB demo accounts. If you wish to create a live account please go on MyIG > Dashboard > Add an account. Thanks, Jakub

Hi @Midas_Touch, It's been a pleasure to speak with you over the phone. As I said, I'll follow up with our Corporate Action/Transfers team and I'll update via email/phone you as soon as I get any news. I'd like to apologize to you if you haven't received any response in regards to this issue, we have increased our headcount since then to improve the service. Thanks, Jakub

Hi @Scott12347, Not all the ETFs are ISA eligibile as per HMRC policies. Please check this link which contains an updated list of instruments tradable on ISA. Thanks, Jakub

Hi @Ahmad1258, Definitely you can! Please download our "IG Trading" app from the Play/App store. Thanks, Jakub

Hi, I have requested to add INTA on the platform. It should be done by tomorrow morning. Thanks, Jakub

Hi @SelfIsolating2021, Thanks for your feedback. The upper management is already discussing this however I will forward your message in order to push this further. Thanks, Jakub

Hi @Johno1668, The Pay Date is not confirmed as of today. Please note once Pay date is confirmed by the market, our custodian will released the shares to IG once received. Thanks, Jakub

Hi @Carly22, The Australian EOFY will be definitely released by the end of this week. Thanks, Jakub

Hi @happydaayz, Please find the details below: T 0800 409 6789 / +44 (0)20 7896 0079 F 0207 390 3816 E helpdesk.uk@ig.com IG Markets Ltd All the best, Jakub

Hi @DonStrong, Please try now. I have amended something on your account. Thanks, Jakub

Hi @PTtrader, Are you able to share a screenshot of that demo position with us? It sounds to me like you went short on Moderna. Thanks, Jakub

Hi there, You shoould be able to download the plugin from here. Thanksm Jakub

Sure. Please send us a request to update your book cost to helpdesk.uk@ig.com and we'll do it for you. Thanks, Jakub

Hi @rpottanat, Probably you had placed some Limit orders. Those orders will be displayed in the "Orders Tab" and once filled you will see the Shares in the "Positions Tab". Thanks, Jakub