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Platform / workspace not displaying correct figures.


RYSMSF

Question

For the last two days, my workspace is displaying incorrect  figures:

- it has stopped displaying the Profit/loss % - it shows NULL - see image

- or showing Profit/loss %  absurd amounts (triple figure profits ...unfortunately not accurate)

Also, the 'BALANCES' are all incorrect e.g.'Profit/loss amount is about triple of actual amount.

Then the account executed a series of trades for almost all my positions with $0 consideration and 0 Level - i.e. nothing materially changed, but I didn't put in these orders.

I have tested the below:

- another existing IG account does not have any of these problems.

- logged in / out - changed browsers - but not solved.

I cannot find an email or number for technical help. 

Please help.

null.png

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