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  • 2 weeks later...

Hi mate,

Same thing here. Looked for eligibility criteria and stuff like that before applying but couldn't find anything so I applied. Almost immediate rejection with vague response saying I 'didn't meet the criteria'.

Wondering if it's age related because I've got full time employment and income but I'm 18 so therefore have no investment experience. It's not like I expect IG to do everything on my behalf so I'm struggling to see what the issue would be anyway.

Best of luck in finding out

Rhys

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Came here to ask the same question. Just tried opening an account, 25 years of age with a full time job and I was refused because I don't meet the criteria... criteria which is not listed anywhere. How can I know if I meet the criteria in the future if they don't list the criteria anywhere? If you want me to earn 100k, then just say that 100k income is required....

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Probably also depends on the type of account being opened - share dealing accounts are likely to have a lower entry criteria (whatever it may be) as you are funding all purchases yourself, rather than using leverage with a CFD/SB account.

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6 minutes ago, Fletch said:

Probably also depends on the type of account being opened - share dealing accounts are likely to have a lower entry criteria (whatever it may be) as you are funding all purchases yourself, rather than using leverage with a CFD/SB account.

I wanted to open a share dealing account indeed, but to my surprise, the only option available was to open account for CFD. I was unable to either untick CFD as an option and no other options were available. 

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Not sure in that case - the share dealing account should be there as a separate option. You might have to contact customer service about it - if you can get hold of them. Maybe they've stopped accepting new accounts - I think they put a temporary block on new accounts after the GME shenanigans, but I thought it had been lifted.

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