Jump to content

customer focus

Guest london

Recommended Posts

ig needs to focus should be to provide a platform that is user friendly and assists customers to trade and to make the right decisions.. traders will be successful and trade more and make ig more money 


instead it tries to turn it into a casino 


the fca investigation is because of the failings of the industry to be professional and also of the operators being to greedy to fleece their customers at any chance possible

Link to comment



We'd really like to hear where you think we can improve our platform - you can always leave feedback here or within the platform itself.  We aim to provide as user-friendly a service as possible, and are currently in a beta-testing phase of our new web trading platform roll-out.  Once live, you should find many improvements and hopefully a smoother, more logical trading experience.


Please do take a look at our post regarding the FCA proposal if you have not already done so here, or indeed leave your feedback directly with them here.




Link to comment

Hi , thanks for the post.


You should be able to edit any open position from your app - if you cannot then you may have 'aggregate view' switched on, and you just need to deselect it.  Also, you will always need to adhere to the minimum stop distance, so may not always be able to move a stop to a certain level.


Any more questions please just post, hopefully there are a few Android app users here to help out!




Link to comment


This topic is now archived and is closed to further replies.

  • General Statistics

    • Total Topics
    • Total Posts
    • Total Members
    • Most Online
      10/06/21 11:53

    Newest Member
    Joined 11/12/23 07:16
  • Posts

    • Bitget has been on the news recently for the right reasons and I feel they should be a tier 1 CEXes not just for rewarding their potential users but for being very innovative by simplify trading experience on their platform. 
    • Asia stock indices mostly advance as China consumer prices drop the most in three years after another positive session in the US on Friday, shrugging off stronger-than-expected US jobs data ahead of Wednesday's FOMC meeting. With the ECB and BOE meeting on Thursday, volatility is likely to pick up in the middle of the week. While today's economic calendar is devoid of any market moving data, Tuesday should be more interesting with UK unemployment, Germany ZEW economic sentiment and the US inflation data releases.   
    • JTO strategic focus on community driven governance and network management will greatly influence and impact the Solana ecosystem, and that could be seen in the tokens allocation ratio to validators and the community. With the success of other projects like BLUR, PYTH, JUP and the incredible JTO all under Solana ecosystem, Solana is on the path to match up or even displace Ethereum as Defi king hence it's a good time to buy and HODL Sol. NFA tho.
  • Create New...