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HannahL

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  1. Hi , thanks for your post and welcome! If you are trading options, the deposit on the position will depend on whether you are buying or selling the option. If you are buying an option - either a call or a put - then this is essentially a limited risk trade, and your margin is the maximum you could lose. If you are selling an option, this is margined in the same way as if you were selling the underlying. Either way, your margin (deposit) is held aside while the trade is running, and released once the trade is closed in your favour. For equity options, you just need to call our dealing desk (0207 896 0000) for quotes and to trade, and they would be happy to discuss any aspect of the options with you. The reason we don't quote share option prices on the platform is simply because there are so many different strikes and expiries to list - once you have dealt however it would appear on your account to monitor. Please feel free to start a thread to discuss options trading on the Community! Thanks, Hannah
  2. Hello all, I'm not a prop leveraged trader myself, though I do have some long-term investments - including an IG Smart Portfolio - and some cryptocurrency to my name! I have a keen interest in tracking how markets react to geopolitical events, as well as following economic and corporate announcements and news in general. Hearing different traders' strategies and outlook on the markets is also very interesting. I'm here to support your journey at IG and get you talking to each other about the markets and how you all use our different platforms. Please don't be shy in starting a discussion! Any questions just shout, Hannah
  3. Hi , I appreciate that the tom-next rates we use each evening are not published online for clients to see. We receive these each evening, add our charge and then apply this to relevant client accounts. I've actually raised this before with our FX desk to request the rates to be available for clients to see either on the platform or the website, and I understand it is a work in progress, as it is due to be published on the new web trading platform. As this is still being rolled out and completed, the current ETA is within the next 6 months or so. Appreciate your patience with this, and don't hesitate to check rates with the helpdesk if you would like more information. Thanks, Hannah
  4. Hi , thanks for the post. If you are trading a JPY currency pair at the moment, you will be affected by the forthcoming public holidays in Japan. Tomorrow (Wednesday 3 May) it is Constitution Day, Thursday is Greenery Day, and Friday is Children's Day. As you are charged FX overnight interest on a T+2 basis, your 6 day charge (applied on Sunday night) covers Tuesday, and then the holidays and weekend: Wednesday, Thursday, Friday, Saturday, Sunday. Japan has 15 public holidays each year so I would recommend double checking when these occur if you are interested in trading the JPY, so as not to be caught out! A useful website to check is fxstreet which details all the public holidays as well as data releases. You can access the economic calendar here. Hope this helps - any more questions please ask! Thanks, Hannah
  5. Hi , thanks for the post. If you are trading a JPY currency pair at the moment, you will be affected by the forthcoming public holidays in Japan. Tomorrow (Wednesday 3 May) it is Constitution Day, Thursday is Greenery Day, and Friday is Children's Day. As you are charged FX overnight interest on a T+2 basis, your 6 day charge (applied on Sunday night) covers Tuesday, and then the holidays and weekend: Wednesday, Thursday, Friday, Saturday, Sunday. Japan has 15 public holidays each year so I would recommend double checking when these occur if you are interested in trading the JPY, so as not to be caught out! A useful website to check is fxstreet which details all the public holidays as well as data releases. You can access the economic calendar here. Hope this helps - any more questions please ask! Thanks, Hannah
  6. Hi , we don't hedge every single position as we will take as many as possible on our book - netting off long and short clients in the same market. Any more questions just ask! Thanks, Hannah
  7. Hello and , thanks for your posts. Firstly, apologies for any delay in getting back to you - if you do not '@xxx' with someone's name highlighted then it does not send them a notification so can sometimes get lost! We do try to keep abreast of any threads, but if it seems that the conversation is between members, we don't want to intervene too much. As I mentioned previously, we have minimum thresholds for stocks to be available on either a spread betting or CFD account. The main reason for this is that if we have hedged a position and need to trade out of a relatively large exposure, this may be difficult in a less liquid market. It is not, however, to prevent clients from profiting; we benefit when clients trade (spread and commission), so it is in our interests to offer as many possibilities for clients to do so! I hope this clarifies your doubts, but please let me know if you have any more questions. Thanks! Hannah
  8. Hi , thanks for the post, and apologies for the delay! , thanks for your helpful information re the 'ex-dividend' date. Whether you hold a stock outright or are spread betting/trading CFDs, you will still potentially be eligible or liable for dividend payments, so you do need to be aware of the ex-dividend date to prepare for this. You would receive a cash credit for the dividend less any withholding tax, which is determined by the country of the share. We can't really provide tax advice I'm afraid, and I'd encourage you to check with a third party, but if you are trading on a CFD account then you are likely to be liable for capital gains tax, although losses can be offset again gains in some circumstances. Please do shout if you want to go over dividends in detail, or have any more questions on this. Thanks! Hannah
  9. Hi , it's a shame you feel that way. IG don't want to catch their clients out, but rather we aim to be as transparent as possible so as to ensure fair treatment, adhere to regulations, stand out in the industry, and ultimately retain happy clients! There's of course no obligation to trade on your account and therefore pay any incidental charges. We're always open to any feedback that may help us present our product information differently, so if you'd like to help us improve then please do leave your ideas - this is something the Community can certainly be used for constructively. With regard to the ongoing FCA review, this is looking at the leveraged industry as a whole to ensure there is adequate protection for the retail client, and we are currently waiting for their next decisions. As always, please do let us know your thoughts! Thanks, Hannah
  10. Hi , thanks for the post. For our spread betting clients, our new web trading platform has now been live for several weeks and we do indeed have the functionality to partially close orders with a limit price. This is done by setting up a working order for the same market and then selecting 'Net off' rather than 'Force open', so that the quantity within your working order will close that amount of your existing position. This functionality will be rolled out for CFD clients as soon as possible, as the new web trading platform is monitored and tested. Hope this is what you were looking for! Any questions please ask, and remember you can join in the discussion on the new trading platform here. Thanks, Hannah
  11. Hi , thanks for the post and welcome! If you hold shares in a share dealing account, and purchased them before the ex-dividend date, then you will be eligible to receive any dividend paid on or after the forecast pay date. The amount for which you are eligible will be credited to your account as a cash balance, and will appear on your ledger as such. Hope this answers your question, but let us know any others you have! Thanks, Hannah
  12. Hi , thanks for the post - and thanks to and to contributing here so far. I just wanted to clarify the terms of our FX overnight interest. Our charges are based on the underlying tom-next rate, to which we add our fee, and this is settled on a 'T+2' basis. Historically, this was to avoid delivery of the currency, and essentially means that you pay for 2 days ahead of the current day. Therefore, if you hold a spot position through 10pm (charge cut-off time) on a Wednesday, you are actually paying for Wednesday +2 = Friday, and as such automatically the weekend days too. Hence any spot positions held through a Wednesday night incur 3 days' interest, and if there is a public holiday on the Monday, this becomes 4 day's interest. You can find more details on our charges on our website here (note 6). There's also a good article on our sister website, Daily FX, here. With regard to the wide spread at 10pm Wednesday on AUS/NZD, I've taken a look at the underlying market and there seems to have been a jump in price at exactly that time, which can sometimes coincide with the end of the forex trading day (5pm New York time) and when the tom-next rate is applied. You should be able to see that on the larger chart candle. I hope this clarifies these aspects of FX trading, but please shout if not! Would be great to hear from more of our FX traders on this too. Thanks, Hannah
  13. Hi , thanks for the post. 'Order level' just refers to the price at which you want to enter the market, and buy or sell your holding. Bear in mind that this is not a guaranteed level, rather one through which the market must move for your order to be triggered. Hope that helps! Thanks, Hannah
  14. Hi , thanks for your post. Firstly, the reason you're seeing this error message is because the stock in question does not meet our minimum criteria to be traded on a leveraged basis. We look at market cap, liquidity and free float and have certain thresholds for a stock to be eligible for spread betting or CFD trading. When it doesn't meet these, it can only be traded on a share dealing - non-leveraged - account. The reason the share still appears as available on the platform is because some clients will have open positions on it. You can check the status of any product by going to the Get Info ticket associated with it, and scrolling to the bottom - you'll see 'Closings Only' if the stock is no longer available for leveraged trading. I think it's a good suggestion that these stocks perhaps be distinguished in some way to make it even more evident that they are unavailable, so I'll pass that on to the developers to see if this can be implemented in a future update! Let us know if you have any more questions. Thanks, Hannah
  15. Quick update for you all - this functionality is something that will hopefully be implemented with the introduction of working orders which net off with existing orders, either partially or fully. Essentially, you could place multiple working orders as partial close limit orders. Our team are working on developing this feature now, to be introduced in the coming months! Any more questions or feedback, please just let us know. Thanks! Hannah
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