question about your platform

[baymaxyaya]

 

Hi IG team,

 

I am an IB, and I want to have trade in your platform. Because your platform is different from traditional MT4/ MT5 platforms, I have some questions to confirm with you.

1. Can I trade, withdraw, or deposit in the weekend? If yes, For all symbols or some special symbols?
2. What is your rebate policy? Will you give any credit? Or some promotion? Any limitation?
3. If there is a price problem, can I get support 24 hours? Or will you monitor the stability of the price?
4. Is there a maximum symbols or maximum orders limit for each account?
5. Is there a maximum slippage limit when execution?
6. For limit orders, do you have a guarantee there is no negative slippage? Or executed by market price?
7. Where are your main servers located? What’s your average execution speed? Does average execution speed stay the same for different types of symbols? 
8. Is there anything you can do to improve access speed and stability?
9. Can your trading system place orders through API? What criteria need to be met?
10. Can your trading system place orders through auto EA? Any limit for EA? Is there any limitation for place orders frequency? What’s the maximum number of positions?
11. Where does the VPS need to be located with minimal latency?

Hope to receiving from you soon.

Best Regards,

Gary

[CharlotteIG]

3 hours ago, baymaxyaya said:

 

Hi IG team,

 

I am an IB, and I want to have trade in your platform. Because your platform is different from traditional MT4/ MT5 platforms, I have some questions to confirm with you.

1. Can I trade, withdraw, or deposit in the weekend? If yes, For all symbols or some special symbols?
2. What is your rebate policy? Will you give any credit? Or some promotion? Any limitation?
3. If there is a price problem, can I get support 24 hours? Or will you monitor the stability of the price?
4. Is there a maximum symbols or maximum orders limit for each account?
5. Is there a maximum slippage limit when execution?
6. For limit orders, do you have a guarantee there is no negative slippage? Or executed by market price?
7. Where are your main servers located? What’s your average execution speed? Does average execution speed stay the same for different types of symbols? 
8. Is there anything you can do to improve access speed and stability?
9. Can your trading system place orders through API? What criteria need to be met?
10. Can your trading system place orders through auto EA? Any limit for EA? Is there any limitation for place orders frequency? What’s the maximum number of positions?
11. Where does the VPS need to be located with minimal latency?

Hope to receiving from you soon.

Best Regards,

Gary

Hey, 

Thanks for your message. 

I'm not from that team but I've passed your email and questions over to the correct team who should get back to you within 48 hours. 

All the best 

[baymaxyaya]

thanks for your help