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CharlotteIG

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CharlotteIG last won the day on June 25

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About CharlotteIG

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  1. Thank you for bringing this to my attention. You're right this is no longer on our platform so should no longer be displayed on the website. I will speak with our shares desk and websites team today. All the best
  2. This is definitely an error. Oil was trading that day. If you're still having this issue with your demo account please email here: chartsupport@marketdatasystems.com (our technical team). All the best
  3. With this could you email us stating the issue and include a copy of ID (driving licence or passport) as proof. If this is due to getting married/ divorced/ legal name change we would need a request via email with a copy of ID and the legal document confirming the name change to be able to assist. All the best
  4. For share dealing accounts we do provide yearly tax statements. You should be able to find them on the MyIG page by selecting Live accounts> (make sure share dealing is selected) > Statements. If you're having issues finding the statement here, or you want a statement for a different account please email us at helpdesk.uk@ig.com. All the best
  5. For share dealing/ share trading accounts we do provide yearly tax statements. You should be able to find them on the MyIG page by selecting Live accounts> (make sure share trading is selected) > Statements. If you're having issues finding the statement here, or you want a statement for a different account please email us at helpdesk.au@ig.com. All the best
  6. If you have bought something and it's an unsettled debit you will not be able to trade with this. The reason for this is it's an unsettled amount for shares you have already bought. If you sell stock and have an unsettled credit you can trade with these funds. If you sell shares and want to withdraw the funds you have to wait 2-3 working days before you can withdraw,
  7. Thanks for your post. Unfortunately the price type and time was covered in your picture. If you have a long position on any market you need to check the Bid price on the charts for the closing price. If you go back to the chart and check the bid (sell price) you'll be able to see a difference in price at that time. If this still seems incorrect please let us know at helpdesk.au@ig.com. Thanks
  8. We are honoured to be nominated for The Good Money Guide Awards, which aim to champion financial services firms that excel in innovation, product, and customer service. Voting helps others make smart decisions about who to invest with and provide valuable feedback to improve online investing, trading, and currency transfer providers. In 2019, IG won Best Forex Broker and Best Overall Broker and we would love your help again in 2020. Vote for IG here: https://goodmoneyguide.com/awards/trading/ Get your votes in by Friday. As well as this, if you think we're missing anything for your trading needs please let us know here: Thank you so much for trading with us.
  9. Hey guys, We are aware of the posts you've sent us about things you want on our platform that are not yet here. If you have any ideas can you post them in this forum. Our developers will keep a watchful eye and this can help shape our future projects. All the best, Charlotte, IG.
  10. What to expect from Nikola's first earnings? Nikola reports earnings for the first time since the IPO this Tuesday after the US close Shares already popped this week, rallying by more than 20%, after Deutsche Bank issued a short-term 'buy' rating https://www.ig.com/uk/market-insight-articles/what-to-expect-from-nikolas-first-ever-earnings-report--200804?CHID=9&SM=TW&REF=IGTV
  11. Thanks for your post. The demo accounts we offer are only leveraged (CFD and Spread betting). It's too hard to reflect the stocks and shares ISA in a demo environment. If you are looking to use a non-leveraged account though you can open a live accounts, give us a call and someone will be happy to walk you through it all. All the best.
  12. We don't offer Crypto wallets. If you want to buy Bitcoin (not on a leveraged account) this is something we don't offer. Apologies for the inconvenience.
  13. Thanks for your post. Although we hedge in the underlying market we only offer shares and ETFs. With Cryptocurrency and commodities we only offer them on leveraged. All the best
  14. If you only have a share dealing account you will not be able to see the promotion. You have to have a CFD or Spread betting account to see the referral link. (please note when you refer a friend they have to trade on a leveraged account for you to win the reward). I hope this helps, if you open a CFD or Spread betting account you will see the promotion
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