CharlotteIG

Hey VickyB Others have mentioned this before and the feedback has been passed on. We're looking at better ways to let traders know about all the costs involved with one trade before they open the position. Instant conversion means the position will convert at the exchange rate at the time you close the position. Daily means at the end of the day we will convert your positions. The amount depends on the market you're trading on: https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/fees-and-charges/what-are-igs-shares-cfd-product-details All the best

If you were trying to amend an order our broker was having issues at that time. If this happens again the best thing to do is call us and we will be able to amend it on our side. The issue was occurring from around 14:30-16:00. All the best and apologies for the inconvenience.

Hey, When you are shorting a stock via a DFB spread bet or cash CFD, you will incur a borrow charge. The borrow charge will be accounted for in a daily cash adjustment applied to your account. The charge varies according to the stock, is notified to us by our brokers or agents and includes a 0.5% administration fee. The borrow charge, and the ability to hold a short position, can be changed at short notice. To determine whether a borrow charge applies and if so, what the charge is, call our dealers in advance of betting/trading. This isn't a charge IG have created it is passed on fro

Hey, Thanks for your question. You can find a full list of the shares we offer by following the link below. You need to check it there's a Y under the sipp allowed colulm http://www.marketdatasystems.com/content/files/Stockbroking Share List.pdf All the best

Update please Hey all, There's a team currently working to add a dividend reinvestment plan. We don't have a time frame yet but I will update you. All the best

Hey, You can find the deposit section on the MyIG page by selecting Live accounts> Deposit funds: The options you can use are debit card, ACH, or wire transfer. All the best

Hey, If a stock delists we will reach out to you via email once we have more information about the delisting. Within that email we will be able to offer you some different outcomes for that stock. All the best

Hey, I've requested this to be added to our platform. All the best

Hey, We offer some Canadian stock on the cfd/ spread betting accounts. You can filter them on the shares tab. Canadian shares isn't something we can offer on our non-leveraged trading accounts (CFD and spread betting). All the best

Hey, We do offer CFD accounts that allow you to trade forex if you live in Turkey. All the best

Hey @AnnieV, You can transfer shares from your share dealing account to ISA via the Bed & ISA process, which involves selling the shares and repurchase them on the ISA account. This process can be done over the phone with one of our dealers. It'll cost £40 in commission per line of stock to sell the shares on share dealing account but free of charge to repurchase on the ISA. There will also be spread costs which is capped to roughly £30 per line of stock, however, this is generally cheaper for the majority of stocks. If you're interested in doing so, please call us.

Hey, If you move to France you can have a CFD account. When you change your address your account normally goes to closings only (meaning you can leave your positions open until you want to close them) however you will have to reapply with the French office (if you speak French) or EN office if you need an English platform. Both of the accounts allow you to have CFD accounts. All the best

Hey, Leverage is fixed on our platform. What is it you're looking to trade and I can get you the leverage amount. All the best

Expected index adjustments Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 25th Jan 2020. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. NB: All dividend adjustments are forecasts and therefore speculative. A dividend adjustment is a cash neutral adjustment on your account. Special Dividends

We're offering weekly equity options on the platform for some stocks over earning season. Meaning you don't have to call us if you want to trade certain equity options. This week it's Apple, Boeing and Facebook. We're also offering Tesla but that will stay on the platform going forward whereas the weekly options will change depending on which week of earnings season we're in. What is an Equity option? Equity options are a form of derivative used exclusively to trade shares as the underlying asset. In essence, equity options work in an extremely si