Stops

[Redback000]

I've watched the short video on applying stops but I don't seem to have the feature on my account. I would have thought stops was a basic setting for all accounts. I've looked in settings, nothing, looked on the graph, nothing. Any help would be appreciated.

[ArvinIG]

13 hours ago, Redback000 said:

I've watched the short video on applying stops but I don't seem to have the feature on my account. I would have thought stops was a basic setting for all accounts. I've looked in settings, nothing, looked on the graph, nothing. Any help would be appreciated.

Hi @Redback000,

On the deal ticket, you should have few options showing up on the order type field :

 

I hope that it helps

All the best - Arvin

[Tripod_John]

I have the same problem as Redback. My order type drop down box has only two options :-

1). Request for Quote and

2). On Exchange (Limit order)

I see your drop down has three options - why are the accounts different and which sort of account do I need to use stops ?

 

Many thanks

John

[Redback000]

On 23/08/2021 at 12:38, ArvinIG said:

Hi @Redback000,

On the deal ticket, you should have few options showing up on the order type field :

 

I hope that it helps

All the best - Arvin

Hi Arvin, I don't have three order type options, I have one option - limit order

[ArvinIG]

On 24/08/2021 at 09:19, Tripod_John said:

I have the same problem as Redback. My order type drop down box has only two options :-

1). Request for Quote and

2). On Exchange (Limit order)

I see your drop down has three options - why are the accounts different and which sort of account do I need to use stops ?

 

Many thanks

John

 

11 hours ago, Redback000 said:

Hi Arvin, I don't have three order type options, I have one option - limit order

HI @Tripod_John @Redback000,

The options you are seeing are the ones when the market is closed as below:

 

When the market is open you will see the options I was mentioning above.

❓ You can check on in the info tab on the deal ticket what are the market hours :

 

I hope that it helps !

All the best - Arvin