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awaiting reply to query


bapu1

Question

Dear IG .

I have sent email to Mounika Jangam Trading services regarding receiving my weekly report every sunday evening .

The Report in question is WEEK AHEAD  , I did not receive on 12/9/2021 . Mounika has still not bothered to answer my query . I need this report every sunday night so I know what i happening in week ahead. I have been receiving this for last 3.5 years .

Can some resposible person in Ig look into this matter . Perhaps it may be time to start looking at alternate Broker . 

See email below for correspondent 

Dear Mounika Jangam

 

Thank you for email below.

 

I am surprised that you cannot find the report in question.

I have been receiving this report every Sunday evening for well  over THREE Years , but regretfully I did not receive the report Yesterday .

 

Please see the attached copy for your easy reference . ( hope u are able to find now )

 

This is a weekly report so i want to make sure I get on Sunday .

 

Thank you  

 

Vijay Adhia

 

EveryDay may not be a Good Day , But there is Something Good in Every Day .

A Blessed  and Wishing You The Best

 

From: helpdesk.uk@ig.com [mailto:helpdesk.uk@ig.com]
Sent: 13 September 2021 11:57
To: 
Vijay Adhia
Subject: Re: The Week Ahead Report

 

Dear Vijay Adhia,

Thanks for your email.

Please be informed that, unfortunately I didn't find any report as per your request. Could you please resend it so that we can assist accordingly.

If you have any further queries, please do not hesitate to contact us.

Regards,
Mounika Jangam
Trading Services

IG

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