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Rstarkey

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11 hours ago, Rstarkey said:

Hi can anyone help.  I have changed my mobile so cannot access my 2 factor authentification ??

Hi @Rstarkey

 
Two-factor authentication (2FA) is an optional security enhancement for your IG account that improves protection against unauthorised access.
 

Guide to set-up

• First download the IG Authentication app onto your iPhone, iPad, or Android device from the relevant app store

• Then log in to My IG on your desktop and go to the ‘Settings’ tab. Click on ‘Two-factor authentication’ on the left-hand side list and follow the instructions

• When logging in with 2FA activated, in the password field you’ll need to enter your existing password followed by the verification code from the IG Authentication app. For example, in the password field you would enter myIGpassword123456 where '123456' is the verification code from the app.

Please note that 2FA is currently not compatible with MT4.

 
How do I use two-factor authentication on my new device?

To use 2FA on a new device, we need to deactivate the existing authentication on your account. Simply send us a request by email to helpdesk.uk@ig.com including your name, date of birth, phone number and complete postal address.

You’ll be able to set up 2FA on your new device, following the steps above, once we’ve processed your request.
 
All the best - MongiIG
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  • 7 months later...
On 26/09/2021 at 21:45, Rstarkey said:

Hi can anyone help.  I have changed my mobile so cannot access my 2 factor authentification ??

Hi @Rstarkey

We will be hosting a IG Client Feedback Session - Multi-Factor Authentication. Please see below for more details.

 

All the best - MongiIG

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    • USD/CAD Elliott Wave Analysis Trading Lounge 4 Hour  Chart, 29 November 23 U.S.Dollar /Canadian Dollar(USD/CAD) 4 Hour Chart USD/CAD Elliott Wave Technical Analysis Function:   Counter Trend Mode: corrective   Structure: blue wave C  of black wave B Position: black wave B Direction Next Higher Degrees:black wave C Details: Blue wave B looking completed at 1.37679 , now blue wave C of black wave B is in play and near to end between fib level 50.00 to 61.80 . Wave Cancel invalid level:1.30878 The "USD/CAD Elliott Wave Analysis Trading Lounge 4 Hour Chart" dated 29 November 23, provides a comprehensive analysis of the U.S. Dollar/Canadian Dollar (USD/CAD) currency pair using Elliott Wave principles. Focused on a 4-hour chart, the analysis is tailored to capture intermediate-term trends and corrective movements. The analysis identifies the primary "Function" as "Counter Trend," indicating a focus on potential reversals or corrective movements against the prevailing trend. The current "Mode" is classified as "corrective," suggesting that the market is undergoing a correction rather than a strong impulsive move. The specific "Structure" under consideration is "blue wave C of black wave B." This indicates a detailed examination of the ongoing correction within the broader structure of black wave B. The identified "Position" is "black wave B," highlighting the larger degree wave within the Elliott Wave structure. This implies that the analysis is centered on a correction within a broader upward trend. The directional guidance for "Next Higher Degrees" is "black wave C," signaling that the broader corrective structure is expected to continue with the development of black wave C after the completion of blue wave B. Regarding "Details," the analysis notes that "Blue wave B looking completed at 1.37679." This suggests that the corrective wave at the lower degree (blue wave B) is reaching its potential completion point. Additionally, "blue wave C of black wave B is in play and near to end between fib level 50.00 to 61.80." This indicates an expectation of the final stages of the corrective move within the specified Fibonacci retracement levels. The "Wave Cancel invalid level" is set at 1.30878, providing a critical reference point. This level serves as a guide for potential invalidation of the current wave count, offering traders a key level to watch for confirmation or reversal signals. In summary, the USD/CAD Elliott Wave Analysis on the 4-hour chart suggests that the currency pair is undergoing a corrective phase within the broader upward trend. Traders are provided with insights into potential reversal levels and key reference points for decision-making. Technical Analyst : Malik Awais Source : Tradinglounge.com get trial here!    
    • Not just HTX but including others that have been affected with this deficiency IMHO. 
    • I do have similar experience and found a lasting solution to my impatience, yeah cos that's what cost us this kinda costly mistakes. 
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