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Guest Steve Gothard

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Guest Steve Gothard

IG Live has stopped working on my browser cannot get any live videos eg Morning Call, Charting the markets etc.

I saw community support mentioned clearing cookies - have used CCleaner to do this and cannot get it to work on Chrome, Edge or Firefox browsers.

Please help the IG Live window is completely blank.

 

Many thanks and regards

Steve

 

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1 hour ago, Guest Steve Gothard said:

IG Live has stopped working on my browser cannot get any live videos eg Morning Call, Charting the markets etc.

I saw community support mentioned clearing cookies - have used CCleaner to do this and cannot get it to work on Chrome, Edge or Firefox browsers.

Please help the IG Live window is completely blank.

 

Many thanks and regards

Steve

 

Hi Steve

Thank you for reaching out, 

You may need to speak to someone from our IT team, can you please reach out to them by emailing helpdesk.uk@ig.com or calling 0800 409 6789 / +44 (0)20 7896 0079

All the best  

Anda

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