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Order Rejected


Guest CantSellMyAlibabaShares

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Guest CantSellMyAlibabaShares

Hi there, when I try to sell my Alibaba shares I'm hit with an "Order Rejected" banner. This has been the case for the last month or so and I haven't been in a rush to sell them so I just didn't make a fuss. But now it's becoming a concern. Can support please help me with this?

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25 minutes ago, Guest CantSellMyAlibabaShares said:

Hi there, when I try to sell my Alibaba shares I'm hit with an "Order Rejected" banner. This has been the case for the last month or so and I haven't been in a rush to sell them so I just didn't make a fuss. But now it's becoming a concern. Can support please help me with this?

Hi there, 

Thanks for the query. 

We are unable to access your account from a guest profile. Can you please email helpdesk.uk@ig.com from your registered email address. They will be able to look into the trade rejection for you. 

All the best 

Anda

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