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Order rejected problem


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Hello everyone, 

Does anyone encountered "Order rejected"  / "Order type not valid" during the trading time?  
- Under correct trading time, with enough funds. 

Example: UK time 8pm,  MRNA 1000 shares , available funds > 50K 

I can also see a green dot on a head. 

 

Thanks xxx

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1 hour ago, malsugnac said:

Hello everyone, 

Does anyone encountered "Order rejected"  / "Order type not valid" during the trading time?  
- Under correct trading time, with enough funds. 

Example: UK time 8pm,  MRNA 1000 shares , available funds > 50K 

I can also see a green dot on a head. 

 

Thanks xxx

Hi @malsugnac,

For MRNA you will need to change the expiry to Day(All sessions):
image.png

The order should go through.

All the best - Arvin

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Hi Arvin 

Thank you very much for your reply. You are my angel. xxx

I am a very new on ig invest, I can't find the arrow to pull down changing the "Expiry" 

Please forgive my stupid. Would you mind teach me more about the setting, please? 

image.thumb.png.f873cb93baf67cd6a0e2e449dd1d7205.png

Best wishes. Angus

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14 minutes ago, malsugnac said:

Hi Arvin 

Thank you very much for your reply. You are my angel. xxx

I am a very new on ig invest, I can't find the arrow to pull down changing the "Expiry" 

Please forgive my stupid. Would you mind teach me more about the setting, please? 

image.thumb.png.f873cb93baf67cd6a0e2e449dd1d7205.png

Best wishes. Angus

Hi Angus,

No worries. You will need to change the order type to limit order:
image.png

You will find the drop down menu :
 image.png

I hope that it helps.

Thank you - Arvin

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