Order rejected problem

[malsugnac]

Hello everyone, 

Does anyone encountered "Order rejected"  / "Order type not valid" during the trading time?  
- Under correct trading time, with enough funds. 

Example: UK time 8pm,  MRNA 1000 shares , available funds > 50K 

I can also see a green dot on a head. 

 

Thanks xxx

[ArvinIG]

1 hour ago, malsugnac said:

Hello everyone, 

Does anyone encountered "Order rejected"  / "Order type not valid" during the trading time?  
- Under correct trading time, with enough funds. 

Example: UK time 8pm,  MRNA 1000 shares , available funds > 50K 

I can also see a green dot on a head. 

 

Thanks xxx

Hi @malsugnac,

For MRNA you will need to change the expiry to Day(All sessions):


The order should go through.

All the best - Arvin

[malsugnac]

Hi Arvin 

Thank you very much for your reply. You are my angel. xxx

I am a very new on ig invest, I can't find the arrow to pull down changing the "Expiry" 

Please forgive my stupid. Would you mind teach me more about the setting, please? 

Best wishes. Angus

[ArvinIG]

14 minutes ago, malsugnac said:

Hi Arvin 

Thank you very much for your reply. You are my angel. xxx

I am a very new on ig invest, I can't find the arrow to pull down changing the "Expiry" 

Please forgive my stupid. Would you mind teach me more about the setting, please? 

Best wishes. Angus

Hi Angus,

No worries. You will need to change the order type to limit order:


You will find the drop down menu :
 

I hope that it helps.

Thank you - Arvin

[malsugnac]

I saw the mentioned selection finally. Thank you very much indeed. Love you xxx 

Wish you all the best on investment xxx